TERMS AND CONDITIONS
The purchase of products in E-Commerce at the Henrique Sanches Manso Online Store is subject to the following terms and conditions:
1. Object
1.1 These General Conditions in force are intended, together with the order form, and the other elements referred to therein, to regulate the terms and conditions under which the provision of the Service in the Henrique Sanches Online Store will be governed Meek.
1.2 The purchase of any product in the Henrique Sanches Manso Online Store implies acceptance of these General Online Sales Conditions.
1.3. Access to the Online Store Henrique Sanches Manso is free and does not require a prior subscription or user registration.
2. Product Information, Prices and Content
2.1 A Henrique Sanches Manso reserves the right to modify, without prior notice and at any time, the information and commercial offer presented regarding: products, prices, promotions , commercial conditions and services.
2.2 The images that illustrate each product in Henrique Sanches Manso may differ from the product subsequently delivered.
2.3 Items for sale in the online store are subject to existing stock and orders will be processed on a first-come, first-served basis. In the event of a temporary or permanent stock out, the customer will be duly notified, and an alternative product with similar characteristics will be suggested.
2.4 Under Portuguese legislation, product prices are indicated in € (euros) and include VAT at the legal rate in force, as well as the cost of packaging. The cost of transportation to the customer is not included.
2.5 Promotions carried out in the online store are not applied to the physical store of Henrique Sanches Manso.
3. Ordering and payment
3.1 After confirming the order in the Henrique Sanches Manso online store, you must select the payment method you want, from the available options, Multibanco, MB WAY, Visa, Mastercard
Any order placed in the Henrique Sanches Manso online store will only be processed after payment has been received. The formalization of the order alone does not constitute a reservation of the products.
3.2 After confirming the order in the Henrique Sanches Manso online store, an email will be sent to the contact address registered there by the customer at the time of formalization, with all details about delivery, billing and payment information. If the customer does not receive the order confirmation email, they are requested to contact Henrique Sanches Manso by telephone at 914 346 884 or by email henrique.manso@gmail.com.
3.3 Changes to the conditions of unshipped orders or the cancellation of an unshipped order can be made when requested via email henrique.manso@gmail.com.
3.4 Orders placed by users from countries outside the European Union must be previously validated.
3.5 Orders will only be sent after stock and payment confirmation and will be processed on a first-come, first-served basis.
3.6 If an order cannot be fulfilled in part or in full, the customer will be immediately contacted by Henrique Sanches Manso.
3.7 After receiving the data relating to the order, the user has 3 working days to make the payment. If you do not do so within this period, the order will be automatically cancelled.
3.8 Loja Henrique Sanches Manso provides the user with the following payment method: bank transfer.
3.9 Proof of bank transfer must be sent to email henrique.manso@gmail.com.
3.10 Payments are received in euros, regardless of the currency in which the transaction is carried out. Conversion fees for payments made in other currencies must be borne by the customer.
4. Shipping costs
4.1 The shipping cost is calculated depending on the weight of the products, destination and the total value of the order.
4.2. The shipping cost is indicated in the shopping cart before the final validation of the order, in the case of deliveries to mainland Portugal.
For deliveries outside mainland Portugal, the total shipping price is calculated after the customer confirms the order by email henrique.manso@gmail.com.
5. Delivery
5.1 Orders will only be shipped after stock and payment confirmation and as soon as possible.
5.2 Delivery of orders will be made to the address indicated by the customer and in accordance with the delivery times of the transport company. Home delivery cannot be made to PO boxes. Parcel deliveries can be made outside mainland Portugal, as long as the address is covered by the carrier's delivery area.
5.3 As the transport service is contracted to a company, possible delays in deliveries cannot be resolved by Henrique Sanches Manso, and it is not possible, in these cases, to guarantee exact delivery times.
5.4 If for any reason the customer is unable to receive the order or collect it at the location indicated by the carrier, the customer is requested to immediately contact the Henrique Sanches Manso Online Store by email henrique.manso@gmail.com.
5.5 All products sent by Henrique Sanches Manso must be checked upon delivery. If the customer finds that the order is damaged, they must immediately return it to the shipping company, indicate the reason for the return on the delivery note and immediately inform Henrique Sanches Manso via email henrique.manso@gmail.com.
5.6 If after delivery, the customer finds that any of the items are not in conformity, they are requested to immediately contact Henrique Sanches Manso via email henrique.manso@gmail.com indicating the order number or the number of the document that accompanied the order, attaching images of the packaging as received and of all items, so that the situation can be resolved as quickly as possible.